A social media policy for immigration staff launched today provides a handy list of dos and don’ts around the use of blogs, wikis and sites such as Facebook or My Space.
The Department of Immigration and Citizenship (DIAC) produced the new instruction which has been incorporated into its revised code of conduct guidelines.
“DIAC is at the forefront of government agencies in using new media to deliver news and information to the community,” DIAC secretary Andrew Metcalfe said today. “For example, the department’s online newsroom offers fully searchable broadcast quality video and audio, while its YouTube channel, ImmiTV, showcases stories about its activities and programs.
“The new social media policy recognises the widespread influence that blogs and wikis have within the community, and that of course includes our staff whom we want be alert to the potential risks of identity fraud and other threats.
“The new policy also emphasises the importance of maintaining operational and personal security online, irrespective of whether staff are using the tools in their professional or personal capacities, as well as continuing to maintain professional objectivity in the execution of their roles as public servants.”
The Australian Public Service (APS) Commission encourages employees to embrace the opportunity to contribute to the mix of opinions on social media.
“However staff must also keep in mind they are required to uphold the APS values and the integrity and good reputation of the APS at all times,” Mr Metcalfe said.
Working with online media in an official capacity is subject to the same standards that apply in a physical work environment under the Public Service Act 1999 .
“This new instruction is designed to protect the identity, safety and privacy of individual employees and their colleagues, and advises them to understand how to use privacy settings and preferences for restricting access and protecting content,” the secretary said. “Among other things, it also reminds staff to seek permission from colleagues and friends when posting photos and other information online.”
Attached: Use of social media in DIAC policy document
Media Enquiries: National Communications Branch (02) 6264 2244
